FAQs

Herbal extracts, also known as tinctures or elixirs, are concentrated liquid forms of herbs. They capture the essential compounds of the plant, offering a potent and convenient way to incorporate herbal benefits into your daily routine. Our extracts are crafted using certified natural organic cane alcohol to ensure purity and effectiveness.

Our elixirs are versatile and easy to use. Typically, you can take 1-2 dropperfuls under the tongue or mix them into water, juice, or your favorite beverage. It's best to follow the specific instructions provided on each product label for optimal results.

Yes, all Jamrock Naturals products are vegan and cruelty-free. We are committed to providing natural, plant-based wellness solutions without compromising on ethics or quality.

Once your order is shipped, you'll receive a confirmation email with a tracking number. You can use this number to monitor your package's journey to your doorstep.

While our products are made from natural ingredients, we recommend consulting with a healthcare professional before use if you are pregnant, nursing, or considering giving them to children.

To maintain their potency, store our products in a cool, dry place away from direct sunlight. Ensure the bottles are tightly sealed after each use.

Yes, we offer personalized consultations to help you choose the right products for your wellness journey. Our knowledgeable team is here to guide you. Please contact us to schedule a consultation.

Join our Roots & Remedies newsletter to receive exclusive updates, wellness tips, and special offers. You can sign up on our website to stay connected with the Jamrock Naturals community.

Our herbal extracts are crafted using certified natural organic cane alcohol, ensuring the purest level of extraction. Unlike many brands, we prioritize non-GMO, pesticide-free ingredients, rooted in Jamaican herbal traditions for the highest quality and potency.

We understand that everyone’s wellness journey is unique. If you’re unsure where to start, check out our ‘Wellness Focus’ categories, like Digestion, Immunity, and Stress Relief. For personalized guidance, our team is available for herbal consultations.

No, our tinctures use certified natural organic cane alcohol as the extraction base. This method preserves the full potency of the herbs. If you’re sensitive to alcohol, you can dilute the tincture in warm water for a gentler effect

Yes, many of our customers use a combination of elixirs and supplements to target different wellness goals. For example, pairing our Sea Moss Elixir with the Immunity Boost Supplement can provide comprehensive health support. We recommend starting slowly and consulting with our team if you have any questions.

Yes, we offer digital gift cards that are perfect for sharing the gift of wellness with loved ones. You can also add a personalized message at checkout if you’re sending a product as a gift.

Yes! We offer convenient monthly subscriptions for our best-selling elixirs and supplements. By subscribing, you’ll receive your favorite products automatically each month, so you never run out. Plus, you’ll save 10% on every order!

Absolutely! You can easily manage your subscription from your account dashboard. Adjust the delivery frequency, swap products, or cancel anytime—no strings attached. We believe in making wellness as flexible and convenient as possible

Your subscription is billed automatically each month on the date you first placed your order. We’ll send a reminder email before your next shipment, so you have time to make any changes if needed.