Frequently Asked Questions
Yes, once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package.
Yes, we work closely with local farmers and herbalists in Jamaica to source authentic herbal remedies.
We prioritize quality control and adhere to strict standards. Our products undergo rigorous testing to ensure purity, potency, and authenticity.
We strive to offer organic products whenever possible. Look for our organic certification labels on eligible products.
Our herbal teas are generally safe, but we recommend checking the ingredients list and consulting with your healthcare provider if you have specific dietary restrictions or allergies.
Our dried herbs have a recommended shelf life of 9 months to 1 year, depending on the herb. Proper storage in a cool, dark place can help maintain their freshness.
It's essential to consult with your healthcare provider before using any herbal remedies during pregnancy or while breastfeeding to ensure safety for you and your baby.
Yes, we offer wholesale and bulk purchasing options. Please contact our customer service team or visit our Wholesale page for more information.
Yes, we occasionally offer discounts and promotions. Stay updated by subscribing to our newsletter and following us on social media for exclusive offers and updates.
No, we are committed to cruelty-free practices. Our products are never tested on animals.
Absolutely! Our customer service team is here to assist you. Feel free to reach out to us with your specific needs and preferences, and we'll be happy to provide personalized recommendations.
Certified organic cane alcohol is a type of alcohol derived from organic sugarcane. It is produced through a process that adheres to strict organic farming practices, ensuring that no synthetic pesticides, herbicides, or genetically modified organisms (GMOs) are used during cultivation.
Yes, certified organic cane alcohol is considered safe for consumption when used in appropriate amounts. It is commonly used in the production of herbal tinctures, herbal extracts, and other botanical products, where it serves as a solvent for extracting the beneficial properties of herbs.
Certified organic cane alcohol differs from regular alcohol (ethanol) in its sourcing and production methods. Organic cane alcohol is derived from organic sugarcane and is processed without the use of synthetic chemicals, making it a more environmentally friendly and sustainable option.
Certified organic cane alcohol may have a mild, sweet scent due to its sugarcane origin. However, in most herbal preparations, the alcohol evaporates during the extraction process, leaving behind the herbal properties without a strong residual odor or taste.
Individuals with known allergies or sensitivities to alcohol should exercise caution when using certified organic cane alcohol in any form. If you have concerns, consult a healthcare professional before using products containing alcohol.